This page explains how NoraFoodie.com processes personal data relating to individuals in Brazil under the Brazilian General Data Protection Law (LGPD). It describes what we collect, why we process it, and how you can exercise your rights, including the right to contact the Brazilian data protection authority (ANPD).
Who we are
- Website: norafoodie.com
- Controller: Nora Hayes
- Privacy contact: support@norafoodie.com
What data we collect
We may collect the following categories of personal data:
- Contact data: name, email address, and details you submit via forms or email.
- Technical data: IP address, device type, operating system, browser type, and approximate location (derived from IP).
- Usage data: pages viewed, time on page, clicks, referrers, and campaign parameters (for example UTM tags).
- Transactional data (if applicable): order details, billing and shipping information, and payment metadata (payment details are handled by the payment processor).
- User content: comments, messages, reviews, and support requests.
- Cookies and similar technologies: preference cookies, analytics identifiers, and advertising identifiers (non essential only with consent where required).
How we collect data
We collect personal data:
- Directly from you via forms, comments, email, newsletter signup, or purchases (if enabled).
- Automatically via cookies, pixels, tags, and server logs when you browse the website.
- From third parties such as analytics providers, advertising networks, payment processors, and hosting or CDN providers (when used).
Purposes and legal bases
We process personal data for purposes such as:
- Operating and improving the site and services (contract performance when applicable and or legitimate interests).
- Communicating with you and providing support (contract performance when applicable and or legitimate interests).
- Personalization and performance measurement (consent for non essential cookies).
- Marketing where permitted (consent or legitimate interests depending on the channel and local rules, always with opt out where required).
- Legal compliance, security, and fraud prevention (legal obligation and or legitimate interests).
When processing relies on consent, you may withdraw consent at any time without affecting processing carried out before withdrawal.
Cookies and tracking
We use cookie categories such as:
- Essential cookies: required for core functions and security.
- Functional cookies: remember preferences (consent when not essential).
- Analytics cookies: measure traffic and performance (prior consent where required).
- Advertising cookies: personalization and measurement (prior consent where required).
Manage choices via the Cookie Settings link (add your link here) and your browser settings. Non essential scripts should remain blocked until you opt in, where applicable.
Data sharing
We may share personal data with:
- Hosting and CDN providers to run and deliver the website.
- Analytics providers (loaded only after consent where applicable).
- Email and CRM tools for service messages and support.
- Payment processors (if applicable); payment details are handled by the processor.
- Advertising and social platforms (if used) after consent where applicable.
- Professional advisers and authorities when required by law or necessary to protect rights and security.
We do not sell personal data.
International transfers
Your data may be processed outside Brazil (for example when using global hosting, analytics, email, or advertising services). When personal data is transferred internationally, we apply appropriate safeguards such as contractual protections and supplementary technical measures where needed, and you may request details about the mechanisms used.
Data retention
We retain personal data only as long as necessary for the purposes described above:
- Support and communications: typically up to 24 months after the last interaction.
- Transactional and accounting records (if applicable): retained as required by law (often 5 to 10 years).
- Analytics: according to tool settings and business need (for example 14 to 26 months).
- Cookies: as listed in your cookie preferences.
When data is no longer needed, it is deleted or irreversibly anonymized.
Your rights under the LGPD
You may have rights including:
- Confirmation of whether we process your data and access to your data.
- Correction of incomplete, inaccurate, or outdated data.
- Anonymization, blocking, or deletion of unnecessary or excessive data, or data processed in non compliance.
- Portability, subject to commercial and industrial secrets.
- Deletion of data processed with consent, when applicable.
- Information about data sharing and the possibility to refuse consent.
- Objection to processing based on legitimate interests, when applicable.
- Withdrawal of consent at any time.
- Complaint to the Brazilian National Data Protection Authority (ANPD).
How to exercise your rights
Email support@norafoodie.com (replace) with the subject LGPD Rights Request. Describe your request and include information we can use to verify your identity. We will respond within the timeframes required by law.
Security
We use administrative, technical, and physical safeguards designed to protect personal data, including HTTPS, access controls, and least privilege principles. No system is completely secure, but we work to reduce the risk of unauthorized access, misuse, or loss.
Children and teens
NoraFoodie.com is not directed to users under 18, and we do not knowingly collect personal data from minors. If you believe a minor has provided data, contact us to request deletion.
Automated decisions and profiling
Limited profiling may occur for analytics or advertising after consent where applicable. We do not make decisions with legal or similarly significant effects solely by automated means. If this changes, we will inform you and explain your rights.
External links and social media
Third party links and embedded content are governed by those providers’ privacy policies. Review their notices and settings.
Changes to these terms
We may update this page to reflect legal or operational changes. Material updates will be highlighted here and the “Last updated” date will change. Continued use of norafoodie.com after changes indicates acknowledgment of the updated terms.